TERMS AND CONDITIONS FOR SALE OF GOODS TO TRADE CUSTOMERS
1. DEFINITIONS AND INCORPORATION
1.1 "Supplier" means Core Trade Hub Ltd (Company Number: 17137081).
1.2 "Customer" means the business entity or trader purchasing Goods from the Supplier.
1.3 "Goods" means the kitchen units, components, worktops, appliances, accessories or any other items supplied by the Supplier to the Customer.
1.4 These Terms apply to all contracts between the Supplier and the Customer to the exclusion of any other terms that the Customer seeks to impose or incorporate.
1.5 These Terms (as amended from time to time by the Supplier) contain the entire terms and conditions of the contract between the Supplier and the Customer for the Goods unless otherwise stated in writing.
2. ORDERS AND SPECIFICATIONS
2.1 All orders placed by the Customer constitute an offer to purchase Goods subject to these Terms. No order is accepted until the Supplier issues a written confirmation of the order (Order Confirmation).
2.2 The Customer is solely responsible for ensuring that all measurements, specifications, plans, and technical drawings provided to the Supplier are accurate.
2.3 The Customer acknowledges that Goods manufactured or altered to specific dimensions constitute "Bespoke Goods."
3. PRICE AND PAYMENT
3.1 The price of the Goods shall be the price set out in the Order Confirmation (Price) and excludes VAT, which will be charged at the prevailing rate. All prices quoted are valid for 30 days.
3.2 Unless credit terms have been expressly agreed in writing, the Customer must pay the Price for the Goods in full at the time of the order.
3.3 Time for payment is of the essence. If the Customer fails to make any payment by the due date, the Supplier reserves the right to suspend manufacturing or delivery, charge interest at 8% per annum above the Bank of England base rate, and recover all collection costs.
4. CANCELLATION AND AMENDMENTS
4.1 The Customer has no automatic right to cancel or amend an order once an Order Confirmation has been issued and the Price has been paid.
4.2 For Bespoke Goods, cancellations are strictly prohibited once manufacturing or material procurement has commenced. The Customer remains liable for the full Price and shall not be entitled to a refund of any payment made.
4.3 Any permitted amendments may incur an administration fee and adjustments to the Price and delivery timeline.
5. DELIVERY AND STORAGE
5.1 Where Goods are delivered, delivery dates provided are estimates only. Time of delivery or collection is not of the essence. The Supplier is not liable for any direct, indirect, or consequential losses arising from delays in the Goods being available for collection or for delivery delays.
5.2 Where Goods are delivered, delivery is completed when the Goods arrive at the Customer’s specified delivery address. The Customer must provide adequate access, labour and equipment to offload the Goods safely. If the Supplier’s elected delivery driver considers that access is unsafe then the Supplier will not deliver until safe access is provided. If the Supplier is unable to deliver the Goods due to there being no safe means of access then it may store or sell them and charge the Customer in accordance with clause 5.3 of these Terms.
5.3 If the Customer fails to take or accept delivery, gives inadequate delivery instructions or requests a postponement, the Supplier reserves the right to store the Goods at the Customer’s expense (including insurance) at a reasonable storage charge or to sell the Goods at the best price readily obtainable.
5.4 The Supplier may use a third party courier service to deliver the Goods.
5.5 Where Goods are collected, the Customer must ensure it has suitable means to collect and transport the Goods.
6. TITLE AND RISK
6.1 Risk in the Goods passes to the Customer immediately upon completion of delivery or collection by the Customer.
6.2 Title to the Goods remains with the Supplier until the Supplier receives payment in full and in cleared funds of the Price for the Goods and any other outstanding balances.
6.3 Until title passes, the Customer must store the Goods separately, maintain them in satisfactory condition, and keep them insured.
6.4 The Customer may resell the Goods in the ordinary course of its business before title passes, provided it holds the proceeds of such sale on trust for the Supplier.
7. INSPECTION, DEFECTS, AND WARRANTIES
7.1 The Customer must inspect the Goods immediately upon collection or if delivered, upon delivery. Any claims for defects, shortages in quantity, damage or failure to comply with description or sample must be notified to the Supplier, if collected, at the time of inspection, and if delivered, in writing within 48 hours of delivery. Failure to notify within this timeframe constitutes absolute acceptance.
7.2 Insofar as is reasonably practicable, inspection of the Goods shall be undertaken without the removal of delivery packaging. If it is not reasonably practicable to inspect the Goods without removing the delivery packaging, any rejected Goods must be returned to the Supplier in a re-saleable, un-modified condition. If the Customer fails to comply with these provisions the Goods shall be presumed to be in accordance with the contract and free from any defect or damage which would be apparent on a reasonable inspection of the Goods and the Customer shall be deemed to have accepted them. The Supplier shall not be liable to the Customer for any defect, shortage in quantity, damage or failure to comply with description or sample which, if it was or could have been discovered by the Customer on reasonable inspection on collection or on delivery, was not so notified to the Supplier in accordance with clause 7.1.
7.3 The Supplier warrants that the Goods will match the Order Confirmation and be free from material manufacturing defects for a period of 12 months from delivery/collection.
7.4 This warranty excludes defects caused by incorrect installation, misuse, alterations, environmental damage, or normal wear and tear.
7.5 For third-party appliances, worktops, or sinks, the Supplier passes through the original manufacturer’s warranty only. The Supplier provides no independent warranty for these items.
8. LIMITATION OF LIABILITY
8.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by UK law.
8.2 Subject to clause 8.1, the Supplier shall not be liable to the Customer for loss of profit, loss of business, loss of contracts, goodwill, or any indirect, special or consequential loss.
8.3 The Supplier’s total liability to the Customer in contract, tort (including negligence), or otherwise arising under or in connection with the contract shall be strictly limited to the total Price actually paid for the Goods under that specific order.
8.4 The Supplier does not accept liability for the acts and/or omissions of any independent contractor engaged by the Supplier.
9. GENERAL
9.1 The Customer shall comply at all times with applicable data protection laws when processing any personal data in the course of any trading under these Terms.
9.2 The Customer shall not disclose to any third party the pricing policy or structure employed by the Supplier and in particular shall not disclose any information relating to any discount or promotional offer by the Supplier without having obtained prior written approval from the Supplier. Breach of this clause shall entitle the Supplier to damages equivalent to the discount received by the Customer during the course of trading.
9.3 The Supplier may amend these Terms from time to time in its absolute discretion.
9.4 A person who is not a party to these Terms as between the Customer and the Supplier shall have no right under any statutory provision (including the Contracts (Rights of Third Parties) Act 1999) to enforce any of its terms.
10. GOVERNING LAW AND JURISDICTION
10.1 This contract, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with the law of England and Wales.
10.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.